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Office Representative - State Farm Agent Team Member

Full Time in Houston, TX

ROLE DESCRIPTION
As a team member with Daniel Salinas-State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. COMPANY OVERVIEWWe opened our doors for business February 2024 and are one of the fastest growing agencies in Texas! We are centrally located in Midtown, Houston and are eager to help our Texas and Louisiana neighbors. Policyholders love us because we educate them and make insurance easy to understand. Team members love working here because it is a faced paced, goal-oriented environment with upward growth potential.
RESPONSIBILITIES
  • Establish customer relationships and follow up with customers as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business
QUALIFICATIONS
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
BENEFITS
  • Base salary plus commission/bonus
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Valuable career-building experience
Compensation $40,600.00 - $70,600.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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  • Earn benefits and rewards that are second to none